LEGAL

Terms & Conditions

Effective date: 2026-02-21

Website
Rules for use, content, and limitations
SMS
Consent, STOP/HELP, rates, frequency
Forms
Copy/paste opt-in checkbox language

Website Terms

These Terms & Conditions govern your use of the 21 Express Inc website and any forms, quote requests, recruiting applications, or communications initiated through the site.

Use of the Website

  • You agree to provide accurate and current information when submitting forms.
  • You agree not to misuse the site, attempt unauthorized access, or disrupt service.
  • Content on this site is provided for general information and may change without notice.

Recruiting and Quote Requests

  • Submitting a driver application does not guarantee employment or a driving position.
  • Submitting a shipper request does not guarantee capacity availability, pricing, or acceptance until confirmed by 21 Express Inc.
  • We may contact you to clarify information you submit through recruiting or quote request forms.

Intellectual Property

All logos, trademarks, text, graphics, and design elements on this site are owned by 21 Express Inc or its licensors and may not be copied, reproduced, or used without prior written permission.

Disclaimers

This website is provided on an “as is” and “as available” basis without warranties of any kind, express or implied. We do not guarantee uninterrupted, error-free, or secure access at all times.

Limitation of Liability

To the maximum extent permitted by law, 21 Express Inc will not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of this website.

Governing Law

These Terms are governed by applicable laws of the United States and, where applicable, the laws of the state in which 21 Express Inc operates, without regard to conflict of law principles.

SMS Terms & Conditions
Includes consent, message types, STOP/HELP, rates, frequency, and form checkbox language.

SMS Terms & Conditions

Compliance Section

Types of SMS Communications

If you consent to receive text messages from 21 Express Inc, you may receive messages related to:

  • Driver application updates and recruiting follow-ups
  • Shipper quote responses and load/shipment coordination messages
  • Customer support and account-related communication

Example: “Hello, this is 21 Express Inc following up on your quote request. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication and your interaction with us. You may receive up to 2 SMS messages per week regarding your application, quote request, shipment coordination, or support inquiry (as applicable).

Potential Fees for SMS Messaging

Standard message and data rates may apply based on your wireless carrier plan.

Opt-In Methods

Users may opt in to receive SMS messages from 21 Express Inc in the following way:

  • By submitting an online form and checking the optional SMS consent checkbox

The SMS consent checkbox should be unchecked by default and must be separate from any email consent or general communications consent.

Opt-Out Methods

You can opt out of SMS messages at any time by replying STOP to any SMS message. You may also contact us directly to request removal from our SMS messaging list.

Help

For assistance, reply HELP or contact us at (773) 484-6137. You can also review our Privacy Policy and Terms & Conditions for more information.

Standard Messaging Disclosures

  • Message and data rates may apply.
  • You can opt out at any time by texting STOP.
  • For assistance, text HELP or contact (773) 484-6137.
  • Message frequency may vary.
  • See our Privacy Policy and Terms & Conditions for additional details.

Form Opt-In Copy

Use the following optional SMS consent checkbox language on all website forms that collect a phone number (for example: Contact, Drivers, and Shippers quote request forms). The checkbox must be unchecked by default and must be exclusive to SMS consent.

Recommended checkbox text

By checking this box, you agree to receive SMS messages from 21 Express Inc related to your inquiry, driver application, quote request, shipment coordination, or account communication. You may reply STOP to opt out at any time. Reply HELP to (773) 484-6137 for assistance. Message and data rates may apply. Message frequency will vary. Learn more in our Privacy Policy and Terms & Conditions .

The SMS consent checkbox must not be pre-checked and must remain optional. Users must be able to submit forms without agreeing to receive SMS messages.

Contact

Company
21 Express Inc